Foxleaf Support
Foxleaf is operated by TRON Technologies LLC.
Contact us
Email support@foxleafapp.com and we'll help. Please include your platform (iOS or Android) and app version so we can respond quickly.
We aim to reply within a few business days.
Common topics
- Account and sign-in: trouble signing in, resetting your password, or verifying your email.
- Purchases: a book didn't unlock, or you need help with a refund. Refunds are handled through the App Store (iOS) or your payment method via Stripe (Android); we can help you find the right path.
- Uploading your own audiobooks: how upload and device sync work at foxleafapp.com.
- Illustrations: how on-device illustration works, and why images are generated for your personal listening experience.
Deleting your account
You can delete your Foxleaf account and its associated data from within the app (Settings > Delete Account) or as described at foxleafapp.com/delete-account (see Delete your account). If you can't get into the app, email support@foxleafapp.com from the address on your account.
Copyright / content takedown
If you believe content handled by Foxleaf infringes your rights, email support@foxleafapp.com with the work concerned, the material at issue, your contact information, and a statement of your good-faith belief and authority to act. See the Terms of Service for details.
Privacy
See our Privacy Policy for what Foxleaf collects and why. In short: transcription and illustration happen on your device, and we use no analytics, crash-reporting, or advertising trackers.
TRON Technologies LLC, support@foxleafapp.com